Honesty—Caring—Skilled—Right Diagnosis—Educational—Fair Price
These guys are the best at what they say they do or they will make it right. I own a small business with 17 car’s, SUV and pick up trucks. I have known and used this shop for over 15 years without ever any regret. You can trust what the owner John says about what your car or truck needs. Very fair a truthful repair shop and I would highly recommend them to anyone, God bless John and thanks for all you have done in the past for me and my company’s auto’s. If you go anywhere else you could be making a mistake, FYI I did a few years back and regretted it. Never again. —Mark B.
Great service! They’ve done great work with major maintenance on our older vehicles (100k+ miles). Highly recommended! —Brett T.
Hi-Tech is the best place to take your car. They’re quick. They’re Honest. Their cost for repairs are reasonable. Their parts and labor are backed up by warranty. They’re friendly. They have great customer service. John and his crew will fix your car problem for good. They are straight forward. They will tell you what needs to get repaired and what could wait a lil longer till you have to service it. They will call and stay in close contact with you and give you updates and details on what’s going on with your vehicle.
Recently I took my new 2014 Jeep Grand Cherokee to get repaired. It had a light that would come on and off. (ESP light) they fully diagnosed it. But not only that. They also called a local Jeep dealership for me and found out the part was still under warranty. So John recommended I take it to a Jeep dealership so they can fix it, for free! I don’t think any other auto shop would have done that. So I appreciate that these guys were honest. My car is now fixed. And was done for free under warranty thanks to John, for going out of his way and calling a Jeep dealership and finding out this information. I wouldn’t have known.
Bring your car here. You won’t be disappointed. —Hugo M.
Called Hi-Tech this morning to get an alignment done on my daughters car. I spoke to John who was very friendly and said I could bring the car in today. Within a couple of hours of dropping off the car John called to let me know what the car was in need of and went into great details on his recommendations. He was up front, honest and very friendly. The car was complete by 4pm today. SunnyBoy (very friendly dog) was the highlight of my day. Thanks again John, you have earned a new customer! —Marietta R.
Awesome customer service!! My car started making the worst noise around 3pm on President’s Day and I didn’t want to drive it home on the highway 25 minutes b/c I wasn’t sure if I’d make it or do more damage. So, I called Hi-Tech, brought it in around 4pm and they drove it for me right then and there, diagnosed it (thankfully something minor that actually went away on it’s own) and gave me the reassurance that I needed to make it home. They also instructed me on what to do if, by chance, the issue came back. They didn’t charge me and did all this despite them being obviously busy! Really, I was so thankful. And the adorable pitbull “guarding” the place was a bonus! Thank you, Hi-Tech! —Priscilla B.
I’m not the best with cars so it was hard to find a good auto shop that wasn’t gonna scam me and I was so lucky to come across this place. They’re super reliable, honest with everything and have very very good pricing. The owner and their workers are great too super professional would definitely recommend this place to anyone who wants to get they’re car fixed right! —Christian V.
Probably the best auto shop in Chicago area! Very honest, very professional and quality work. I took my car here for an oil change and some check up (which they do for free) in 2013. John told me my car is not fit for a three hour road trip to Wisconsin during winter. I still went ahead coz I’m a gambler of chances (not proud). I ended up having a broken transmission but back then I don’t know what’s the problem. I don’t know what to do or how to fix it. I decided to call the car guys that I know. Their shop is the 2nd number I called. John made me describe the noise and the car gyrations and he gave me an educated guess of the problem. He asked me if I’m ok, gave me a fair estimate of towing from 100 miles and ask about my well being. Hands down the best service, above board, top notch kind of service and sincerity I’ll only get from their shop. I don’t go anywhere else for anything car related anymore. —Mary Ann E.
Talk about Honest!!! You’ll never find a more honest business! Thanks to all the guys for helping my old girl (car) out while keeping me from buying a new car!!! Thanks a million. —Robin S.
It’s rare to find not only a good mechanic, but an honest one. It’s ever rarer to find one with such outstanding customer service. If you find something to complain about, I’d be shocked. —Jay J.
John and his crew are excellent mechanics. They do great work, the time estimates are correct and the pricing is fair. You can’t find a more honest and quality driven auto repair shop than Hi Tech. —Michelle F.
Awesome customer service!! My car started making the worst noise around 3pm on President’s Day and I didn’t want to drive it home on the highway 25 minutes b/c I wasn’t sure if I’d make it or do more damage. So, I called Hi-Tech, brought it in around 4pm and they drove it for me right then and there, diagnosed it (thankfully something minor that actually went away on it’s own) and gave me the reassurance that I could make it home. They also instructed me on what to do if, by chance, the issue came back. They didn’t charge me and did all this despite them being obviously busy! Really, I was so thankful. And the adorable pitbull “guarding” the place was a bonus! Thank you, Hi-Tech! —Priscilla B.
My sister’s car had a sagging back end due to bad suspension. John educated me on how the pumps worked and wore out. He had the car ready in a few hours at half of what the dealer quoted. —Cj P.
I’ve been going to John for the last 10 years. He prides himself on great work and the prices can’t be beat … He’s always been very honest about what needs to be done immediately and what can wait. Highly recommended! —Christopher W.
I won’t take my cars anywhere else. Broke down in another state, had my car towed to john. —Lisa H.
Great guys! Treat you like family. Prices are reasonable for the work they do. Been going here for the last couple of years. Never have had a problem! —Amanda S.
Top-notch professionals. John and his crew … make the right diagnosis, … and always let me know why the bump, squeak or rattle is happening, … and what it will cost – all before doing the repair. And, then they have a solid 2-year warranty on the repair. —Jane G.
No matter how small a job or how large, John and his staff communicate, explain and offer specifics in layman terms. The pricing is more than fair. When you drive away, you feel totally confident you did get the most proper-professional service available. —Bernard C.
John and his staff…always gives a complete explanation of the needed repairs and their cost before any work is done. He completes all work in a timely manner and for a reasonable price. —Michele B.
Great guys! Decently priced. Excellent work. —Amanda S.
The price I was told was astoundingly fair, and I was extremely happy with the service. —Alex R.
The manager when differences are brought to his attention he’s a man of his word. Great person to work with. —Melvin J.
There was an error on their end but not only did they apologize they sent a check for the amount it cost me to fix. They sent me a letter and I’m impressed. Everybody makes mistakes sometimes but how you handle it shows character. I’ll take my car their now every time. —Lacey W.
I taken my car to Hi-Tech for eight years and I highly recommend them for any car repair. They are honest and reliable. I’ve had other places tell me that something needs to be repaired on my car. I’ve immediately taken it to Hi-Tech and have John tell me that there was nothing wrong with it. When he says “If we can’t fix it, it ain’t broke”, he means it. —Holli W.
This is a great shop! I have been bringing my cars here for years and recommend them to everyone I work with. John’s estimates and recommendations are clear and well explained, never delivered with any pressure or upselling tactics. I won’t take my car anywhere else. —Dianne L.
Great place to get your car fixed. John is honest and keeps it real. —Chris A.
John and his crew are the best. They are respectful of your time and your money. They do honest work and will give you their honest opinion on what needs to be fixed immediately and what can wait a little. I will only take my car to them, as with my Mom and brother. We can’t say enough about them! —Katie G.
The owner always treats every car repair, as if was for his daughter. He checks everything and when you drive off, you can REST assure the car received the best TLC. Thank you John!!! —Sandy S.
This shop works on a no BS approach to doing business. It’s done CORRECTLY the first time. —Rarjr1
I had met John at a neighborhood festival. A week later my car would not start. Not only did he look for the problem … (he) performed full inspection at no extra cost and found some small details that I was already aware of. I was pleased that he was honest and did not try to make me spend more. His prices are fair and service outstanding! Thank you John and team for fixing my car! —Amy C.
Best place ever! We’ve been taking all of our vehicles there for two generations now & getting ready for a third! —Edward H.
I won’t take my car anywhere else. John is honest, will fix what’s wrong at a fair price, never tries to talk you into things you don’t need and stands by their work. I’ve been going to Hi Tech over 20 years now, my son takes his cars there, my neighbors take their cars there …. even my mailman takes his car there LOL —Barbara G.V.
I don’t have a family member that is a mechanic but honest to god, John and his crew is the next best thing. John is trustworthy regarding price and quality of repairs! So happy to have found Hi-Tech auto!! —Laura T.
John and his guys are the most caring, quick and straight to the point kind of mechanics! Hi-Tech in Addison is the only place I’ll take my car! —Jess R.
John is always up front and honest with my options. Additionally, they take time to ensure they have diagnosed the real issue. —Megan M.
My brake line broke and (HiTech) gave me a … fair price. When I returned to the shop they informed me that they had quoted me wrong and it was actually $25 cheaper than originally expected. —George C.