Code of Ethics

EPK_201703_Fleet_v2We agree to:
Ensure our staff is trained and acts professionally, with honesty and integrity at all times.
Recommend required repairs and maintenance services, and communicate what is necessary to correct existing problems and what is for preventative care.
Present a detailed price estimate for work to be performed.
Provide or post copies of warranties covering parts or services.
Obtain prior authorization for all services.
Treat all customers and their property with respect and care.
Notify customers if appointments or completion times change.
Deliver an itemized invoice for all parts and services that identifies any used or remanufactured parts.
Uphold the high standards of the automotive repair profession.
Strive to be a positive influence in both the automotive industry and our local community.

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